Frequently Asked Questions
Everything you need to know about shopping with Primms Style.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Primms Style ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order is shipped, you will receive an email confirmation with a tracking link. You can also track your order directly on our website using your order number and email address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. If you receive a defective item, please contact our support team within 48 hours of delivery so we can arrange a replacement.